supportmesupportmesupportmesupportme
New York, NY, 10005, USA
(332) 267-2992
(10am - 05 pm)

About us

SupportMe is on a mission to revolutionize IT Helpdesk services by ushering in the AI era.

We empower US-based SOHOs to leverage a readily available 24/7 AI support agent with human backup to tackle their IT challenges and security risks. This empowers them to experience the level of IT support typically enjoyed by larger companies with dedicated IT teams.

Our current HelpDesk distribution

50%

Operating systems

35%

Sales software

15%

consumer hardware

Customer journey

Great, if you've already come this far, we'll explain to you simply how our system works

See more
Why Choose

There are many companies that provide support, Why choose SupportMe?

Broad coverage

Support of 3rd party software:
Operating systems ,consumer hardware ,Sales software and that’s always growing

Easy to Work!

We have created for you a smart and simple to use system that will make it very easy for you to get support

Money-Back Guarantee

It is very important to us that you are satisfied and feel and pay only for the service you actually received

Fully Secured

Our system is monitored and secured 24/7 and gives you complete confidence that you are receiving service from us
Team<br />
members

Team
members

Happy<br />
customers

Happy
customers

Resolved<br />
issues

Resolved
issues

Services

We can handle almost all of your IT needs, so you can focus on what you do best

Support of 3rd party software: Browsers, Email Operating systems, Office, Communications consumer hardware Sales software Social that’s always growing Our systems support remote desktop, Phone, WhatsApp, Live chat, email. We provide 24/7 human support + AI wizard

The Founders

A person belonging to a specific group of people involved in a common goal.

The founders of the company have 20 years of experience, leading architect, SW engineer, UX and UI architect and front-end web expert

Pricing

Simple & flexible
pricing

For businesses interested in getting more efficiency in IT support services

Starter

$29
Per user/per hour
  • 24/7 support
  • AI wizard
  • Live chat
  • Client Portal
  • Security check

Advanced/Multiple Use

$49
Per hour
  • (Starter plan included)
  • + Up to 3 users
  • Ai + Human experts
  • + WhatsApp
  • + Email
  • + IT Audit & Health Check

Extend Use

$79
Per hour
  • (advanced plan included)
  • ּּ+ Up to 5 users
  • + Remote desktop
  • + By Phone
  • + Monitoring & Security
A wise sentence

Don't put off until tomorrow what you can do today

― Benjamin Franklin

Contact us

Start enjoying our support
Sign now up for a free demo!

For any question, help or consultation, do not hesitate to talk to us personally, and we will be happy to answer you as soon as possible

Head office address:

120 Broadway Lower 42th floor,
New York, NY, 10005, USA

Call for help:

(332) 267-2992

Mail for information: